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Proxima CRM Ecosystem

The Proxima CRM Ecosystem is a revolutionary next-generation CRM platform created exclusively for pharmaceutical companies. This is a truly innovative world where communication with the target audience becomes even more efficient and productive.

Used by more than 5000 people in the world

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Proxima CRM – a cross-platform omnichannel tool with a simple and adaptable interface.
It is used to monitor, analyse, and boost the effectiveness of communication between a business and its target audience.

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  • Cross-platform – our application, developed on Flutter, works on all devices, regardless of the operating system. You can use it both online and offline.
  • Omnichannel – we offer 7 communication channels so your team can engage customers from any device and using different communication tools.
  • Ease of use – we implement the “low code” principle, which allows our users to independently configure the basic parameters of the tool quickly and efficiently.
  • Management – our users can independently configure the tool according to their needs and manage business goals with the help of the received data.
  • Analysis – you will receive ready-made dashboards with analytics from all sources in one panel, which will allow you to quickly find insights and react to the sales situation.
  • Efficiency improvement – thanks to a customized tool, our users will receive information and will be able to see gaps and ways to develop and improve the work of the SFE team and communication with customers.
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  • Omnichannel – we offer 7 communication channels so your team can engage customers from any device and using different communication tools.
  • Content – easy creation and use of media content, templates of various types of messages, SLM presentations.
  • Analysis – you will receive ready-made dashboards with analytics from all sources in one panel, which will allow you to quickly find insights and react to the sales situation.
  • Efficiency improvement – thanks to a customized tool, our users will receive information and will be able to see gaps and ways to develop and improve the work of the SFE team and communication with customers.
  • Samples – conducting and planning marketing campaigns using samples and promotional materials.
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  • Daily recording of information about mileage and number of filled liters/charging for: gasoline, diesel, electric cars.
  • A tool for accounting for promotional materials, which are issued to employees. Recording and display of complete information regarding the availability of promotional materials for employees. The fact of transfer of promotional materials, type and quantity is recorded in the visit card itself.
  • Independent generation of requests by medical representatives to cover various types of expenses and automatically send them to the manager for approval.
  • Fixation of any categories of expenses (pocket, on HCP, monthly, etc.) in CRM and free integration with accounting or any other accounting system of the company.
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  • Cross-platform – our application, developed on Flutter, works on all devices, regardless of the operating system. You can use it both online and offline.
  • Ease of use – we implement the “low code” principle, which allows our users to independently configure the basic parameters of the tool quickly and efficiently.
  • Management – our users can independently configure the tool according to their needs and manage business goals with the help of the received data.

Increase adaptability and get outstanding results with the Proxima CRM Ecosystem 

Join the Proxima CRM Ecosystem and help your company reach new heights in communication and cooperation with customers. Our CRM platform will become your reliable assistant in the successful development of your business.

This product was created specifically with pharmaceutical companies in mind, taking into account the peculiarities and requirements of this industry. Easy management, customisation flexibility, and accessibility on different devices make Proxima Ecosystem the best choice for optimising customer interaction and increasing the efficiency of business processes. There are numerous advantages for companies, including:

Proxima CRM Ecosystem

Efficiency and innovation: how pharmaceutical companies can profit from the Proxima CRM Ecosystem

Easy management and configuration 

We understand that the speed and simplicity of managing a CRM platform system are key factors for businesses. We provide our customers with personalised administrative access so they can quickly adapt the system to their needs and make changes in real time.

Syncing using cloud services 

Data storage, even without an Internet connection, is one of the most crucial features of our CRM platform. We offer synchronisation through cloud services so you can work offline without losing crucial data.

A variety of modules 

The Proxima CRM Ecosystem has a variety of modules that allow you to customise the system for any business needs. We also have a strong BI analytics tool integrated that will assist you in developing different reports and dashboards to analyse the operations of your business.

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Security guarantee in working with Proxima CRM Ecosystem

We guarantee the security of our clients data as our CRM platform is hosted by AWS (Amazon Web Services). We comply with all international security standards and ensure stable data transfer and protection.

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Amazon Web Service (AWS)

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GDPR compliant data processing​

CRM capabilities

AWS – Cloudy for all CRM data and client business indicators

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CRM capabilities

GeoForce — ETMS-system for distribution of field forces and management of territories

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#2

CRM capabilities

Platform Proxima OCM – a powerful IT and DT solution for managing omnichannel marketing

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#3

CRM capabilities

Pharma Photo — a module for viewing, validating and storing photo materials for reporting

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#4

CRM capabilities

GPS — location control Field Force

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#5

CRM capabilities

Convenient fixation of the budget spent by the MR on HCP and promotion, generation of accounting reports

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#6

CRM capabilities

Organization, accounting and analysis of marketing campaigns using promos and product samples

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#7

CRM capabilities

Proxima CLM/e-Detailing — closed-loop marketing

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#8

CRM capabilities

Targeting and segmentation doctors and pharmacies according to various KPIs

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#9

CRM capabilities

Proxima BI — integration and visualization of data from different sources

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#10

CRM capabilities

Axioma — syndicated database of specialists and healthcare institutions

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